Short answer
When you book accommodation, share only the personal data that is genuinely needed, such as your name, contact details, dates and guest numbers, and send identity documents only through a channel you trust and only when required. Kenya’s Data Protection Act, 2019 gives you rights over how your data is used.
What data might a provider ask for?
Typically your name, phone number or email, travel dates and the number of guests. Longer or corporate stays may involve identity or invoicing details. Ask why each item is needed.
How should I share identity documents?
Share them only when there is a clear reason, avoid posting them in group chats or public channels, and ask how they are stored and for how long. Never share banking passwords or mobile-money PINs.
What are my rights?
Kenya’s Data Protection Act, 2019 sets out rights for individuals, including being informed about how data is used and asking for access to or correction of it. The Office of the Data Protection Commissioner oversees compliance and handles complaints.
What does Nairofy Stays do with enquiry details?
Details you submit through the enquiry form are emailed to the bookings address so the team can respond. The public data feeds contain no enquiry data. Review the privacy policy page once it is published for the full position.
Quick answers
What personal data should I give when booking an apartment?
Only what is needed to handle the booking, usually your name, contact details, dates and number of guests. Provide identity documents only when there is a clear requirement, through a channel you trust, and ask how long they will be kept. Never share PINs or passwords with anyone.
Who protects my personal data in Kenya?
Kenya’s Data Protection Act, 2019 sets rules for how organisations handle personal data, and the Office of the Data Protection Commissioner oversees compliance and receives complaints. You can ask an organisation how it uses your data and request access or correction.