{ "@context": [ "https://schema.org", { "nairofy": "https://nairofy.com/data/dictionary.json#" } ], "@graph": [ { "@id": "https://nairofy.com/data/faq.json#dataset", "@type": "Dataset", "name": "Nairofy Stays: faq", "description": "Questions and answers that are visibly published on the website", "url": "https://nairofy.com/data/faq.json", "inLanguage": "en", "isAccessibleForFree": true, "dateModified": "2026-11-06T00:00:00+00:00", "creator": { "@id": "https://nairofy.com/#organization" }, "publisher": { "@id": "https://nairofy.com/#organization" }, "isPartOf": { "@id": "https://nairofy.com/data/catalog.jsonld#catalog" }, "distribution": [ { "@type": "DataDownload", "encodingFormat": "application/json", "contentUrl": "https://nairofy.com/data/faq.json" }, { "@type": "DataDownload", "encodingFormat": "application/ld+json", "contentUrl": "https://nairofy.com/data/faq.jsonld" } ], "nairofy:dictionary": "https://nairofy.com/data/dictionary.json" }, { "@id": "https://nairofy.com/data/faq.json#faqpage", "@type": "FAQPage", "name": "Nairofy Stays: visible questions and answers", "mainEntity": [ { "@type": "Question", "name": "What is Nairofy Stays?", "acceptedAnswer": { "@type": "Answer", "text": "Nairofy Stays Limited operates Kenya’s open-data property platform. Landlords can list furnished or unfurnished apartments free. Tenants and guests browse completely open listings and book short stays via WhatsApp. Planned paid tiers automate M-Pesa rent collection, leases and channel sync." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Which areas do you cover?", "acceptedAnswer": { "@type": "Answer", "text": "Our focus areas are Westlands, Kilimani and Nairobi CBD. Contact us if you are considering another Nairobi neighbourhood." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Can I book for a few nights or a month?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. You can enquire about short-term, weekly and monthly stays. Minimum stay requirements and rates depend on the apartment." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Do apartments have self check-in and Wi-Fi?", "acceptedAnswer": { "@type": "Answer", "text": "These amenities vary by property. Check the individual apartment details or ask our team to confirm before booking." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "How do I confirm availability and price?", "acceptedAnswer": { "@type": "Answer", "text": "Send your preferred location, check-in and check-out dates and guest count. Our team will confirm suitable options and the full price before you proceed." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Are bookings instantly confirmed online?", "acceptedAnswer": { "@type": "Answer", "text": "Not yet. This website directs booking enquiries to our team. A reservation is confirmed only after availability, terms and payment arrangements have been agreed." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "What should I confirm before paying for a short-term rental?", "acceptedAnswer": { "@type": "Answer", "text": "Confirm the exact property and address, dates, total price and included charges, cancellation terms, deposit, check-in process, verified amenities and the official payment recipient in writing." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Are utilities and housekeeping included?", "acceptedAnswer": { "@type": "Answer", "text": "Inclusions depend on the individual apartment and length of stay. Ask for a written breakdown of utilities, cleaning frequency, linen and any additional charges before confirming." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Can a company arrange accommodation for employees?", "acceptedAnswer": { "@type": "Answer", "text": "Corporate enquiries can be submitted with the location, dates, number of employees, apartment requirements and invoicing needs. Availability and commercial terms are confirmed individually." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Is Westlands or Kilimani better for my stay?", "acceptedAnswer": { "@type": "Answer", "text": "Westlands is a busy commercial and lifestyle district; Kilimani is a mixed residential and commercial neighbourhood. The better fit depends on your destination, budget, transport needs and preferred environment." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Can I request an apartment viewing?", "acceptedAnswer": { "@type": "Answer", "text": "Viewing requests can be made through the enquiry form. A viewing depends on the property, current occupancy and the owner or manager’s approval." }, "mainEntityOfPage": "https://nairofy.com/faqs/" }, { "@type": "Question", "name": "Are there furnished apartments for monthly stays in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Nairofy Stays Limited can help you enquire about furnished apartments for monthly stays in Westlands, Kilimani and Nairobi CBD. Send your move-in date, length of stay and number of guests, and the team will confirm available apartments, what each includes and the total price in writing before you commit." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "What is a serviced apartment in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "A serviced apartment is a furnished apartment run by an operator that handles the stay for you, usually including cleaning and guest support, instead of a private landlord. What is included varies by building and operator, so ask for a written list of services, utilities and charges before you book." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "How do I check that a short-term rental in Nairobi is genuine?", "acceptedAnswer": { "@type": "Answer", "text": "Ask for the exact property and address, dates, total price and included charges, cancellation terms, deposit, check-in process and the official payment recipient in writing. Compare the recipient name with the company you were dealing with, and do not pay if details change at the last minute or you are rushed." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "Does Nairofy Stays offer instant online booking?", "acceptedAnswer": { "@type": "Answer", "text": "Not at the moment. This website passes booking enquiries to the Nairofy Stays team, who confirm availability, price and terms individually. A reservation is confirmed only after availability, terms and payment arrangements have been agreed, so searching and choosing dates on the website does not hold or guarantee an apartment." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "Which area is best for a Nairobi business trip: Westlands, Kilimani or the CBD?", "acceptedAnswer": { "@type": "Answer", "text": "It depends on where your meetings are. Westlands is a busy commercial and lifestyle district, the CBD is the central business district with transport connections, and Kilimani is a mixed residential neighbourhood that is generally calmer. Traffic varies by time of day, so allow extra travel time whichever you choose." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "Can a company book apartments for its employees in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, corporate enquiries are accepted. Send the location, dates, number of employees, apartment requirements and invoicing needs. Availability depends on verified inventory, and the team confirms suitable apartments and a written quotation before anything is agreed, so commercial terms are always handled individually rather than assumed from the website." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "How does Nairofy Stays confirm availability and price?", "acceptedAnswer": { "@type": "Answer", "text": "You send your preferred area, check-in and check-out dates and guest count through the enquiry form or WhatsApp. The team then checks the specific apartments, replies with suitable options and gives the full price, included charges and booking terms in writing, before you decide whether to proceed with a reservation." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "Where does Nairofy Stays operate?", "acceptedAnswer": { "@type": "Answer", "text": "Nairofy Stays Limited focuses on furnished and serviced apartments in Nairobi, Kenya, specifically Westlands, Kilimani and Nairobi CBD. If you are considering another Nairobi neighbourhood, contact the team to ask whether it can help, because published property records and focus areas are limited to those three locations." }, "mainEntityOfPage": "https://nairofy.com/" }, { "@type": "Question", "name": "Why choose a serviced-apartment operator over an Airbnb-style host?", "acceptedAnswer": { "@type": "Answer", "text": "With one operator you deal with a single company across its apartments, which makes standards, response times and house rules easier to compare and to resolve if something goes wrong. You still need to confirm the exact property, total price, cancellation terms and check-in details in writing, as you would with any host." }, "mainEntityOfPage": "https://nairofy.com/airbnb-alternative-nairobi/" }, { "@type": "Question", "name": "What should a furnished apartment in Nairobi include?", "acceptedAnswer": { "@type": "Answer", "text": "It depends on the apartment, which is why Nairofy Stays confirms amenities property by property. Typically you should ask about bedding and linen, kitchen equipment, Wi-Fi, parking, backup power and water, cleaning frequency and utilities, and get the confirmed list in writing before paying so nothing is assumed." }, "mainEntityOfPage": "https://nairofy.com/furnished-apartments-nairobi/" }, { "@type": "Question", "name": "Is a serviced apartment cheaper than a hotel in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "It can be for longer stays, but this is not guaranteed. Compare the total price for the same dates, including cleaning, utilities and service charges, and the space you get. Nairofy Stays confirms the full price in writing, so you can compare it directly with hotel quotations." }, "mainEntityOfPage": "https://nairofy.com/serviced-apartments-nairobi/" }, { "@type": "Question", "name": "Is Westlands a good area for a furnished apartment stay?", "acceptedAnswer": { "@type": "Answer", "text": "Westlands combines offices, shopping centres, restaurants and entertainment, so it suits business travellers and short city stays. It is busier and often noisier than residential areas, so tell the team if quiet matters and they can suggest suitable apartments or an alternative such as Kilimani." }, "mainEntityOfPage": "https://nairofy.com/westlands-apartments/" }, { "@type": "Question", "name": "Is Kilimani a good area for a longer stay in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "Kilimani is a mixed residential and commercial neighbourhood that is generally quieter in the evenings than Westlands or the CBD, which suits longer stays, families and remote workers. Share your dates and requirements and the team will confirm which apartments fit and the total price." }, "mainEntityOfPage": "https://nairofy.com/kilimani-apartments/" }, { "@type": "Question", "name": "Is Nairobi CBD a good place for a furnished apartment?", "acceptedAnswer": { "@type": "Answer", "text": "The CBD is convenient for meetings, appointments and onward travel because it is the city’s central business district. It is busy during the day, so ask about building security, access hours and parking, and plan arrival times around traffic. The team confirms options and total price for your dates." }, "mainEntityOfPage": "https://nairofy.com/nairobi-cbd-apartments/" }, { "@type": "Question", "name": "How do monthly stays work with Nairofy Stays?", "acceptedAnswer": { "@type": "Answer", "text": "Send your move-in date, length of stay and number of guests. The team confirms which furnished apartments are available, what each includes and the monthly price and terms in writing. Utilities, cleaning and deposits differ by apartment, so ask for a written breakdown before you agree to anything." }, "mainEntityOfPage": "https://nairofy.com/monthly-furnished-apartments-nairobi/" }, { "@type": "Question", "name": "Why choose a weekly apartment rental instead of a hotel in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "A week in an apartment usually gives you more space, a kitchen and a more settled routine than a hotel room, which suits assignments and projects. Compare the total weekly price, included services and cancellation terms in writing, and ask the team to confirm what is included for your dates." }, "mainEntityOfPage": "https://nairofy.com/weekly-apartment-rentals-nairobi/" }, { "@type": "Question", "name": "What does a company need to provide for a corporate accommodation enquiry?", "acceptedAnswer": { "@type": "Answer", "text": "Provide the preferred area, dates, number of employees, apartment requirements such as bedrooms and workspace, and any invoicing needs. Nairofy Stays then confirms suitable apartments and a written quotation, subject to verified inventory and agreed requirements, before any commercial terms are treated as settled." }, "mainEntityOfPage": "https://nairofy.com/corporate-accommodation-nairobi/" }, { "@type": "Question", "name": "How much will Nairofy SaaS cost?", "acceptedAnswer": { "@type": "Answer", "text": "Indicative monthly prices are USD 49 for Operator Lite, USD 149 for Growth Network, USD 299 for Asset Portfolio, and USD 599 or more plus a 0.5 percent booking fee for Enterprise Hub. These figures are planning estimates, not yet billable, and may change before launch, so confirm them with the team." }, "mainEntityOfPage": "https://nairofy.com/saas/" }, { "@type": "Question", "name": "Is Nairofy SaaS available now?", "acceptedAnswer": { "@type": "Answer", "text": "Not yet. Nairofy SaaS is at planning and early-access stage, and no dashboard, API or payment integration is live on this website. You can join the early-access list through WhatsApp, and the team will contact you about scope, pricing and timing before anything is agreed or billed." }, "mainEntityOfPage": "https://nairofy.com/saas/" }, { "@type": "Question", "name": "What is the safest way to pay for a short-term rental?", "acceptedAnswer": { "@type": "Answer", "text": "Pay only the recipient named in your written booking confirmation, after checking that the name shown at payment matches. Keep receipts and messages, avoid paying a full balance for an apartment you cannot verify, and be wary if payment instructions change at the last minute or you are rushed." }, "mainEntityOfPage": "https://nairofy.com/guides/avoid-short-term-rental-scams-nairobi/" }, { "@type": "Question", "name": "Should I pay a deposit before seeing the apartment?", "acceptedAnswer": { "@type": "Answer", "text": "Only after you have the exact address, total price, terms and the official payment recipient in writing, and ideally a video walk-through or a viewing. Ask how the deposit is held and refunded. If the host refuses every form of verification, do not pay." }, "mainEntityOfPage": "https://nairofy.com/guides/avoid-short-term-rental-scams-nairobi/" }, { "@type": "Question", "name": "Do I have consumer rights when booking an apartment in Kenya?", "acceptedAnswer": { "@type": "Answer", "text": "Generally yes. Kenya’s Consumer Protection Act, 2012 protects consumers against unfair and misleading practices, and you can reasonably expect accurate descriptions and clear terms. The details depend on your situation, so keep written evidence and seek legal advice for a specific dispute." }, "mainEntityOfPage": "https://nairofy.com/guides/consumer-rights-short-term-rentals-kenya/" }, { "@type": "Question", "name": "Where do I report an unfair accommodation booking in Kenya?", "acceptedAnswer": { "@type": "Answer", "text": "Begin with the operator and keep a written record of the complaint. If it is not resolved, you can raise consumer protection concerns with the Competition Authority of Kenya, and report suspected fraud to the police. A lawyer can advise on refunds or claims in your particular case." }, "mainEntityOfPage": "https://nairofy.com/guides/consumer-rights-short-term-rentals-kenya/" }, { "@type": "Question", "name": "How can I tell if an accommodation website is fake?", "acceptedAnswer": { "@type": "Answer", "text": "Check the domain spelling, whether the company details and contact information match its other channels, and whether prices and terms are clearly stated. Be suspicious of urgent payment demands, unusually low prices and links sent in chats, and contact the business using details from its official website." }, "mainEntityOfPage": "https://nairofy.com/guides/online-safety-booking-accommodation/" }, { "@type": "Question", "name": "What should I do if I think I have been targeted by a booking scam?", "acceptedAnswer": { "@type": "Answer", "text": "Stop communicating and paying, keep screenshots and receipts, and contact your bank or mobile-money provider straight away to report the transaction. Report the incident to the police, change passwords if you shared any, and warn the platform or business that was impersonated." }, "mainEntityOfPage": "https://nairofy.com/guides/online-safety-booking-accommodation/" }, { "@type": "Question", "name": "Do I need a visa or authorisation to stay in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "It depends on your nationality and purpose of travel, and the rules change. Check the official Kenya eTA portal and your own government’s travel advice before you book flights, and apply early. Your accommodation provider cannot decide your entry eligibility, so do not rely on informal summaries." }, "mainEntityOfPage": "https://nairofy.com/guides/international-traveller-checklist-nairobi-stay/" }, { "@type": "Question", "name": "What should I ask a Nairobi apartment provider before I arrive?", "acceptedAnswer": { "@type": "Answer", "text": "Ask for the exact address, dates, total price and what it includes, the deposit and refund terms, cancellation conditions, the check-in process and an out-of-hours contact, all in writing. Keep the confirmation with your travel documents so you can show it on arrival if asked." }, "mainEntityOfPage": "https://nairofy.com/guides/international-traveller-checklist-nairobi-stay/" }, { "@type": "Question", "name": "What personal data should I give when booking an apartment?", "acceptedAnswer": { "@type": "Answer", "text": "Only what is needed to handle the booking, usually your name, contact details, dates and number of guests. Provide identity documents only when there is a clear requirement, through a channel you trust, and ask how long they will be kept. Never share PINs or passwords with anyone." }, "mainEntityOfPage": "https://nairofy.com/guides/personal-data-when-booking-accommodation-kenya/" }, { "@type": "Question", "name": "Who protects my personal data in Kenya?", "acceptedAnswer": { "@type": "Answer", "text": "Kenya’s Data Protection Act, 2019 sets rules for how organisations handle personal data, and the Office of the Data Protection Commissioner oversees compliance and receives complaints. You can ask an organisation how it uses your data and request access or correction." }, "mainEntityOfPage": "https://nairofy.com/guides/personal-data-when-booking-accommodation-kenya/" }, { "@type": "Question", "name": "What should I do when I arrive at a furnished apartment in Nairobi?", "acceptedAnswer": { "@type": "Answer", "text": "Confirm the access method and out-of-hours contact, check locks, windows and exits, locate fire safety equipment, and photograph the apartment’s condition. Report any issue immediately in writing, and share your address with someone you trust. Keep the booking confirmation handy." }, "mainEntityOfPage": "https://nairofy.com/guides/safe-arrival-and-check-in-nairobi/" }, { "@type": "Question", "name": "What is the emergency number in Kenya?", "acceptedAnswer": { "@type": "Answer", "text": "You can dial 999 or 112 for police, fire or medical emergencies in Kenya. After calling, contact your accommodation provider and, if relevant, your insurer or embassy. Save these numbers and your booking confirmation on your phone before you travel." }, "mainEntityOfPage": "https://nairofy.com/guides/safe-arrival-and-check-in-nairobi/" } ] } ] }